Terms & Conditions

Welcome To Clix Cloud Digital Pvt Ltd

It is our humble request to please go through the Terms & Conditions carefully to avoid conflicts in the future. To keep the faith of our clients, we maintain transparency and sharing all our terms and conditions in the points mentioned below.

Web Hosting Agreement And Terms Of Service:

These terms and conditions shall govern the use of the Clix Cloud Digital Pvt Ltd website (https://www.clixcloud.com) and the purchase of any products or services from it. Kindly make sure that you read every term carefully and agree to the same before signing up. In case you have any queries related to our Services, Price or Terms & Conditions & Policies please contact us freely. Clix Cloud Digital Pvt Ltd reserves the right to change the use of policies and terms anytime. We are serving different clients and we prioritize their security.

Change In Packages And Pricing:

Clix Cloud Digital Pvt Ltd reserves all the rights to change the price, services and offered packages any time. The packages, prices and services mentioned on our website are subject to change without any prior information. It's our sole decision to increase the price of our services at any time and for all the new deals, new prices will be applicable. Clix Cloud Digital Pvt Ltd has the right to change the price of its services anytime, and new prices will be effective for the new deals. However, the orders placed before the announcement of the new price will be treated as per the previous slot.

We will start the work only after receiving the payment in our account. It is your responsibility or liability to provide all the information to verify the same, and if you don't do so, your work will be delayed. If due to any reason we do not hear from customer for more than 30 days or 1 month project will be put on HOLD. If due to any reason we do not hear from customer for more than 180 days or 6 months. Project will be treated as closed.

Late/Non-Payment:

• If you want to re-start your work with us, which previously stopped because of late/non-payment, Rs 5000/- would be charged as administrative fees.
• If you delay or fail to make payment for renewal, so after 7 days of the due date, all the technical support would be revoked.
• After 14 days, your website and other services will be suspended from our end.
• After 30 days of non-payment, your website and data will be deleted from all our systems.
• In case of credit card chargeback and reverse of the transaction, all your data including, your website, emails and other details will be immediately deleted.

We value our customers and before cancelling their services from our end, we try our level best to contact them, by all the possible means. Yet, it's your (client's) responsibility to update accurate details like address, contact and billing information etc.

Regular Updates Of Details:

We update our clients or contact them through the details available with us. In case you failed to receive our message or notice due to changed contact address (which you have not updated with our records), we will not take any responsibility for the same. It's client's duty to update the information and we will not be responsible for any action taken in consequences to the client's failure to receive or respond to the notices send by Clix Cloud Digital Pvt Ltd.

Spam Policy:

We carry Zero forbearance approach towards Unsolicited Commercial Email (UCE) or SPAM, on our network. Not any of our clients are allowed to use any of our networks for managing Unsolicited Commercial Email or Spam. Resellers of Clix Cloud Digital Pvt Ltd shall not host or give consent of hosting of websites or any other information publicized by UCE from other networks as well. Contravention of any of this policy may result in strict penalties, including the immediate annihilation of services. We start immediate investigation upon the notification of any such violation with our spam and UCE policy. During the investigation, we may put restrictions on the client's access on our network. In any circumstance, if the violation gets confirmed after a thorough investigation, we reserve all the rights to cancel, abort or terminate the respective account, without any prior notice. Moreover, we reserve the right to follow the civil course of action, for the cost allied with the investigation. We may notify law enforcement officials if the violation is proved as a criminal offence. The violations of any of this policy will result in penalties. We would charge Administrative Fees against any of these violations. The first case of such violation would be charged as Rs 5000/- with the termination of Customer's Account. The second violation or repetitive attempt will be charged as an administrative fee of Rs 7500/- with instantaneous termination of customer's account. Spamming is strictly prohibited with us, so PLEASE, DO NOT SPAM from your account. Our resellers would be individually responsible for the activities of their clients on a network of Clix Cloud Digital Pvt Ltd, therefore, we suggest our resellers to develop analogous policies for their clients. Clix Cloud Digital Pvt Ltd doesn't allow any sort of mass mailing from its servers. Moreover, we do not entertain any type of deals with such websites. Sending bulk emails should not be done with your account on SMTP Server. We also suggest/ recommend you to take specialized services from the third party or you may go for your own dedicated server.

Proscribed use of services and products:

The mode to use any of our services is the sole decision of a company, and all our clients and associates have to follow the same in any circumstance. Clients may only use Services and Products in a way that in the Company's Sole Judgement, is consistent with the purpose of such Services and Products. If any of our clients are unsure of whether any contemplated use or action is permitted, please contact the company as the details provided above. By way of example, and not limitation, uses described below of the services and products are expressly prohibited.

General:

• Illegal Activities: Broadcasting, storage or circulation of any data/material/information in breach of any relevant law or guideline or that might facilitate the breach of any particular law or regulation is strictly prohibited. We hold the right to assist with legal authorities or wounded party during the investigation of any alleged crime.
• Injury Or Peril To Other Members: Not any of our clients are allowed to use any of our services or products to destruct or attempt to destruct, in whichever means, as well as not for pornography, or send out any material, by any mode, be it uploading, email, redistribution or otherwise) that terrorize or promote physical injury or obliteration of belongings.
• Copyright or Trademark Contravention: Clients are not allowed to use any of our service/products to broadcast any material (via email, uploading, posting or otherwise) that violates any copyright, patent, trademark or trade surreptitious or other proprietary civil liberties of any third party including but not limited to, the unlawful copying of copyrighted material and digitization and circulation of images or photographs from any source like magazines, books or other copyrighted sources and the illegal allowances of copyrighted software. Clients are also not allowed to use services our products to assemble, or try to assemble, private information/details about third parties, devoid of their knowledge or written consent. Circulation and/or redistribution of copyrighted or the aforesaid intrusion will not be endured.

Maltreatment Of System And Network:

Contraventions of system or association security are forbidden. Any of these kinds of activities may lead to criminal as well as civil liability. We shall file a criminal case for any of the activities that intended to leak or attempt to leak in network security (importantly including below-mentioned ones)

• Prologue of malevolent programs in our network or any server owned by us. The common examples are viruses and worms. The "disruption" also includes, but is not limited to flood pings, port scans, packet spoofing and forged routing information as well.
• Carrying out security breaches or disturbance of internet communication. Security breaches consist of approaching data of which client is not an anticipated receiver. This also covers cataloguing into a server or account that the client is not particularly endorsed to access.
• Any sort of network monitoring which seizes data unintended for sever of the client is subject to execution.
• Users are also not allowed to use any program/script/command to interrupt or disable any terminal or account.
• Creation of an active full duration connection with an account provided by the company by the employment of artificial means via programming, software or any other such method.
• Any of your attempt to surround or change monitoring, utilization reporting, bandwidth tracking or other such actions which consequently complicate the conventional operational functions of the company, comprising but not confined to changing, removing or in any manner altering or tampering with the log files created by the company.
• Determination of any action by the company, in its own discernment, will negatively affect the operations of the company or reflect poorly on it.
• Some act which the Company deems to be an unacceptable use of resources, business practice or otherwise intolerable to the company.

Proscribed Scripts And Programs:

There are a few fixed standard rules applicable to all the scripts. Read ahead to know more about these rules:

The duration of the script being used on processor should not exceed duration more than a few seconds, as it would be otherwise removed. This is because scripts are not allowed to use a large amount of system resources. In any case, if a script consumes a larger amount of RAM or Processor, the account would be immediately suspended, awaiting a substitute solution to the problem. Same way in case if a website found using 10% amount of system resources, it would be immediately suspended, while awaiting an alternative solution.

Referred or any other external websites are not allowed to use any scripts. Clix Cloud Digital Pvt Ltd's server doesn't allow any use of scripts i.e.:

• Interact with the hardware
• Interact, or influence server configuration files.

Infringement with this policy may result in immediate suspension of the account, without any prior notification/notice. Use of resource incentive scripts like Chat Room Scripts coded in Java or Perl is not allowed on Clix Cloud Digital Pvt Ltd's server. We at Clix Cloud Digital Pvt Ltd jas debarred the following scripts because they are supposed to be either resource hogs or detrimental:

Ultimate BBS, Ikonboard, FormMail, CgiEmail, Eggdrops and IRC Bots (PSYBNC, etc.), IRC Servers/clients (IRCd, etc), IRC BNCs (PsyBNC, BNC), Network/System Security Auditing Tools, Exploits, Daemon Processes, Game Servers, Proxy Servers, Web/CGI based telnet servers, Anonymizer, any Soap Mailers, Transmission of Unsolicited Email or SPAM, Port scanning CGIs, Security Auditing CGIs, false identity & pyramid/Ponzi scheme Scripts, Shell, SSH, Telnet Scripts and Shell, SSH, Telnet Alternatives, Any script that uses & processes a massive number of flat files or large flat-file databases.

LOSS OF BACKUP AND DATA:

Usage of any of our offered services is at your own solitary risk. We, Clix Cloud Digital Pvt Ltd would not be responsible for any sort of data and/or files domiciling on your account. You are solely responsible for data/file transfer and maintenance of proper backup of data and files put up on the server. We are entitled to take weekly backups of website and other data which been updated or are new to serve the purpose of server restoration.

Mailing List Hosting:

We do not entertain any hosting for running the mailing lists and any such list found on our servers will be shut by us without any prior notice. Moreover, Clix Cloud Digital Pvt Ltd strictly prohibits pornography or any sex-related marketing on any of our servers. Any website that contains such information linked to any sort of adult content or elsewhere is included in this are subject to prohibition. The same holds true for the websites that encourage any sort of illicit activity or are in any way detrimental to Clix Cloud Digital Pvt Ltd servers or any other internet server. All the links to such sort of materials are subject to prohibition.

Things You Will Own And Things You Don't: Source Code/Database Of Website:

• Web Server: Our clients will get web hosting complimentary with our services/package, only if it is already being stated in the email or final proposal sent to you. Therefore, they don't own it.
• Content Management System (CMS): CMS is totally ours and clients don't own it. A web application is the one used to manage the administration of content of your website. Whether it's about CMS or any other software is owned by Clix Cloud Digital Pvt Ltd and you can use it as long as you run this website on our server.
• Database Software: We at Clix Cloud Digital Pvt Ltd create our own database such as MySql, and clients do not have any right on the same. Clients only own their website data and content stored in the database if they have written it.
• Source Code (other custom programming): This isn't owned by the client. We programmed code according to the language of the Web Server Platform that contains the logic and other connectors to all the other software running on the server. Source code created by our team also communicates with outside integrated system servers and this code. The HTML/CSS/Javascript is generated by the source code for the browser to render to your screen.
• HTML/CSS/JavaScript: HTML and CSS are the languages that browsers understand and therefore, they both are irreplaceable building blocks and clients own this. The JavaScript is the programming that may alter the HTML and CSS according to the one interact with the website. Clix Cloud Digital Pvt Ltd creates a contract for giving HTML/CSS/JavaScript ownership to you (client) after completion and a final payment of the project.
• Visual Design: Visual design is the combination of layout & graphical assets like photography, typography and colours used to design and create the user-interface, images, videos and readable content of the website. The HTML/CSS/Javascript will contain all the data or information that helps to display these assets, which further, let the browser render the website on your screen. We at Clix Cloud Digital Pvt Ltd create an agreement to hand over the visual design ownership to clients after the completion and final payment of the project.
• Text Content: The formatted, readable, search engine indexable, copy and pastable website text or overall website content rendered in the browser is totally owned by the client. The client owns their website content if they or their authors the content.
• Photography: If the client took and share their own pictures, they totally own that. The entire or part of a digitized photo that we use on the website as part of the logo, user interface, slideshow, gallery, video or else, owned by the client if they captured the photographs.
• Domain Name: Clients do not own this even if you are a registered domain owner. Domain name registration with a registrar confers only exclusive rights of use till the expiry of the contract and not legal ownership.

The Legal Reality of Owning A Website:

Legally, clients never own the domain name, web server platform, web platform, language, database software and CMS that is being used to build the website. Clix Cloud Digital Pvt Ltd only grants a licence to use the Intellectual Property of the website that we create by using our customized code. Clients who programmed their website or have a "work for hire" agreement, they can own the website source code. Also, if the client provides his/her own photographs, design, content, interface and graphics they will own all of the website "Visual Design" and content. Clients only own the "Finished Assembled Work" i.e. HTML/CSS/Javascript, visual design, and the content after completion and a final payment of the project.

Conclusion:

If clients want to get the website's source code, Clix Cloud Digital Pvt Ltd will not share its CMS technology, City-Wise Sub-Domains or Sub-Directory Web Pages or Web Hosting details of the website & database. The back-end, template or customized website (Admin Panel/CMS) + Location Wise (Sub-domain) Web Pages developed by Clix Cloud Digital Pvt Ltd team is our concept and based on innovation and years of research and hard work, and we hold all the rights of its technology. At any point of the time, if client discontinues their services with Clix Cloud Digital Pvt Ltd, we offer client control panel of the domain name (if purchased by Clix Cloud Digital Pvt Ltd) only after clearing all the due payments (if any). We will not share our Source Code/Backup, including Admin Panel/CMS, Database MySQL files. Clients only own the right to get HTML/CSS/JavaScript, visual design and the text content after completion and final payment received.

Web Hosting Details:

Maintaining the security of website and web server from malware/viruses is our topmost priority and therefore, at any point of time, we, Clix Cloud Digital Pvt Ltd will not share Web Hosting Credential with clients. Web Hosting is a complimentary service provided with website service to clients and Clix Cloud Digital Pvt Ltd reserves all the authority to deny client from installing any open source or third-party Software/Additional Components/Plugin/Module and CMS.

Domain Details:

As long as we are handling your website work, Clix Cloud Digital Pvt Ltd will not share your domain credentials purchased by us for client's website. However, if client forces or put pressure to manage their control panel on their own, we Clix Cloud Digital Pvt Ltd team will provide the credentials of the domain to clients only after we get written email from client stated that "On your request, we are sharing the details and if any error occurred because of the changes made by you in the structure or promotion, the client will be solely responsible for the same". Clix Cloud Digital Pvt Ltd will not take any responsibility after sharing the credentials of the domain with the clients.

Working On Client's Server:

Any Website/Portal/Web Application designed and developed by Clix Cloud Digital Pvt Ltd team will not be a host on the client's server.

Support:

We value our customers and up to provide our support only through EMAIL.

Support: info@clixcloud.com

Being technically advanced, we provide support for issues in the control panel to certain limitations, including basic functions like DNS functioning, addition or deletion of accounts and change of password, etc. Only limited assistance/support would be offered to the client from our end for third party software. Clix Cloud Digital Pvt Ltd will not entertain any Free Add on scripts or matters related to software error or bugs from the third party and have to be directly reported to the software vendors for any kind of support. Web development, third party script and software like installation, maintenance and compatibility and/or other day-to-day administration tasks like domain, email accounts and establishing new users are not Clix Cloud Digital Pvt Ltd concern. However, we provide assistance related to initial custom configurations and set up of the server, including domains, software adjustment, email accounts and more. If you need any other support related to SSL Certificate or else, you can contact us for the support.

Installation of 3rd Party software:

Clients will be solely responsible if they install any third-party software in the webspace. If we trace hacking or any other unusual activities due to less security in software, we'd terminate the website without giving any prior notice.

Specification And Limitations Of Responsibilities:

Any damage on your website data, including accompanying or momentous damages caused because of the unavailability of being offline of our server is not our responsibility. We will not take any responsibility for any claimed damages, including incidental and consequential damages, including incidental and consequential damages that occur because of servers going offline or being unavailable for any reason whatsoever. Clix Cloud Digital Pvt Ltd will not be accountable for any claim compensation, counting incidental or consequential compensation, which might be turned out from the sleaze or removal of any website from any of our servers. Immediate termination of services is the final or maximum limitation in such scenarios.

Stipulation & Disclaimer:

Clix Cloud Digital Pvt Ltd will not take any responsibility for loss of data, crashes and system failures/downtime. Moreover, we will not be accountable for any envisaged guesstimate of profits, clients may achieve during the functioning of their website. Clix Cloud Digital Pvt Ltd also resell few of its services therefore, there are so many tools, software, routing and programming that we used, are not directly possessed or written by Clix Cloud Digital Pvt Ltd. We take no responsibility for using our client's accounts. If you fail to follow any terms or conditions, this would lead the deactivation of your account, without any prior notice. The decision related to deleting or deactivating of any account would be solely based on terms & conditions set by Clix Cloud Digital Pvt Ltd and can be taken without any prior notice. In addition to this, we reserve all the rights solely to change or modify these policies, guidelines and disclaimer without any prior notification and at any time. We own the right to change/modify the Terms & Conditions at any point of time. (Already on our website)

Copyright Policy:

Clix Cloud Digital Pvt Ltd has exclusive rights to protect all the data/information/services/contents by copyright law and other intellectual property laws. Duplication of any data/material/information/services/contents would be a subject to legal proceedings under the law of copyright.

Guidelines For Use Of Website Information And Material:

Viewing/Printing/Distribution/Downloading of any information or material available on Clix Cloud Digital Pvt Ltd is subject to the following circumstances:

• Use of the information on the website should only and strictly for non-commercial purpose only, however, it can be for personal or informational usage. The use of information commercially is approved only with preceding written sanction from Clix Cloud Digital Pvt Ltd.
• Deletion of any proprietary notice or copyright enclosed document is strictly prohibited.
• We reserve all the rights to withdraw the print, download, distribute, view and circulate the data/information uploaded on Clix Cloud Digital Pvt Ltd to any time even without giving any prior notice.
• All the right granted to you constitutes a licence and not a complete transfer of title.

All the right mentioned above to view, download, print, and distribute the information available on Clix Cloud Digital Pvt Ltd does not apply to the design and layout of this website. Clix Cloud Digital Pvt Ltd has the protection of trade dress and other laws and therefore not permissible to be imitated as intact/in entirety or parts.

Warranty:

Warranty and disclaimers other than in a written agreement amid you and Clix Cloud Digital Pvt Ltd. All the material/information on the website are devoid of any warranty, either articulated or oblique but not bound to the obscure warranties of commercial ship or suitability for a scrupulous reason, or the warranty of non-contravention. Without any prior restraining, Clix Cloud Digital Pvt Ltd gives no warranty that:

• The services and material/information would be strictly in accordance with your defined requirements.
• Fault free security, uninterruption and timely execution of services and materials.
• Accuracy effectiveness and dependability of services and materials and services.

We at Clix Cloud Digital Pvt Ltd don't guarantee the immediate correction of any technical error.

A few conditions or jurisdiction do not allow of obscure warranties or restrictions on the period during which the warranty would last. Therefore the aforementioned limitations may not be valid to you to the extent acceptable. Kindly note that any implied warranty limit to a maximum duration of 90 days.

Clix Cloud Digital Pvt Ltd doesn't guarantee any relevancy and contemporariness of data/information.

We, Clix Cloud Digital Pvt Ltd are not responsible for any error or omission and editing of information/material/data/documents.

Website will comprise a few technical errors, inexactness, typing or other errors and in any of the scenarios, Clix Cloud Digital Pvt Ltd would not be liable to any third party for any special, disciplinary, accompanying, indirect or momentous damage of any kind.

Clix Cloud Digital Pvt Ltd takes no responsibility for any damage to your computer or data loss while downloading any information from this website. Visitors/Users would be solely responsible for any such error, technical problem and data loss.

Existing links on the website are not being commanded by Clix Cloud Digital Pvt Ltd and therefore, we do not represent or recommend any of them. The right of entry of these links are not under our control and hence, we don't take any responsibility for any kind of precision and reliability/accuracy of information/facts available on non-Clix Cloud Digital Pvt Ltd websites.

Clix Cloud Digital Pvt Ltd is contacted/accessed/used in many countries therefore, it may contain such programs or services which are not publicized in your country.

Privacy Policy

Our Privacy Policy is planned to tell you about our practices concerning the collection, use, and disclosure of information that you may give via our website. Please be sure to read it before submitting information, to our website. Use of our website constitutes your approval of our Privacy Policy.

Intellectual Copyright

The information displayed on any page of our website is protected by the copyright and other intellectual laws. Therefore, no one is allowed to modify, publish, repost or any other way exploit of the content.

Give Approval After Understanding Our Policies

Before giving any approval makes sure you read the privacy policies carefully and in case you use our website or submit any information via this website, so, you consent to the collection and disclosure of information.

What Kind Of Information We Collect

To get connected with our clients and to start their work, we may collect the information including:

• Name and job title
• Contact information, including phone number, email address
• Demographic information, including postcode, address etc.
• Any other information as per the need of the project

We require all this information to understand what you are expecting from our company, so, we can take our actions in order to provide you the best services. We customize the website for your business with your provided information. Moreover, we give you 100% assurance that your information is secure in our database. We take responsible steps to protect your personally identifiable information.

Any Change To This Policy

Please be sure to check the privacy policies periodically to inform yourself of any changes. We reserve all the rights to modify this privacy policy.

Refund And Cancellation Policy

At Clix Cloud Digital Pvt Ltd, we display an extensive portfolio of our work for you, so, you can check it out before hiring us. By the way of checking you are able to understand the quality of work we are going to offer and most of the above, we first clear all your doubts and take confirmation to precede the work. If you have any question about our services, work or anything else, you are free to visit our office, mail your query or call us before making payment. We are here to answer all your questions and once you get satisfied, you can take your next step to payment but make sure to contact us prior to making a payment for any of our web designing, development, SEO/SMO, logo designing, domain booking, web hosting services.

We are willing to work with you and after getting confirmation from your side; we immediately take action on it and send your work in progress. Therefore, if you take your steps back after confirmation, so, the amount you have already paid is non-refundable. Our goal is to provide high-quality and professional services to all of our clients. We accept payment by all the standard modes set by Clix Cloud Digital Pvt Ltd. We interact with our clients and do our best to solve all their queries and start work after their approval, therefore; there is no provision for any kind of refund. We clearly mentioned that the paid amount is non-refundable in any circumstance.

By hiring our services you are bound by this agreement and you agree to abide by our policies. Clix Cloud Digital Pvt Ltd reserves the right to disable or terminate user contract if a user is found in violation of our policy and this termination will not be refundable.